Customer Experience – The Future of Customer-Centric Business Strategies
Join us for a business event on May 9th “Customer Experience – The Future of Customer-Centric Business Strategies,” organized by the CEEC in partnership with W Business Center and esteemed chambers: BeluxCham, CanCham DBAV, EuroCham and NordCham.
We will explore the evolving landscape of customer experience (CX) and its pivotal role in shaping customer-centric business strategies. In today’s dynamic business environment, delivering exceptional customer experiences has become a cornerstone of success for organizations across industries.
Key Topics of Discussion Include:
- Understanding the importance of customer experience in driving business success: Explore how exceptional CX can lead to increased customer loyalty, advocacy, and revenue growth.
- Embracing digital transformation to enhance customer interactions: Learn how organizations are leveraging digital technologies such as AI, data analytics, and automation to deliver personalized and seamless customer experiences across multiple touchpoints.
- Overcoming challenges and seizing opportunities in the future of CX: Address common challenges facing organizations in their CX journey and identify emerging trends and opportunities that will shape the future of customer-centric business strategies.
EVENT INFORMATION
Date & Time
- May 9, 2024
- 9:00 AM – 11:00 AM (GMT+7)
Venue: W Business Center Pasteur, 200 Pasteur, District 3, HCMC
(How to find the location: Event Space is ONLY in the Pasteur location. If you’re arriving by ride-hailing services such as Grab, Be, or Gojek, please use the keyword “๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ง๐ญ๐๐ซ ๐๐๐ฌ๐ญ๐๐ฎ๐ซ” to navigate to the address. Alternatively, if you are traveling independently, you can check the map here: https://lnkd.in/gNA2hSxv)
Ticket:
- Co-host member | 150,000 VND
- Non-members | 300,000 VNDย ย
Join us for an invigorating morning filled with insightful discussions led by industry experts:
- Amalia Goux,ย Management Consultant & CX Expert from AMG Consulting Vietnam
- Jessica Le, CEO of Glints Vietnam
- Michal Skalicky, Chief Customer Officer at Home Credit Vietnam
- Tatiana Masalska, Chief Experience Officer from TGM Research
Don’t miss this opportunity to gain valuable insights from industry experts, network with like-minded professionals, and discover how to unlock the full potential of customer experience to drive business success.
Secure your spot now by registering through the registration link or QR code on the seminar flyer.